This highly interactive workshop is designed to enhance communication skills and review how different styles impact various groups of employees.

Topics to be included:

The supervisory wheel - illustration of interdepartmental relationships

What messages are intended to be delivered to employees

Types of communication; illustration ofverbal, written, body language and effective listening with diverse groups

Barriers to effective communication

Rephrasing communication from negative to positive

Communicating techniques with difficult employees

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Management is an ongoing challenge. Why not allow us to assist you in addressing and correcting your management problems using our Supervisory Training Workshops? RLH & Associates is prepared to assist you in developing your management skills.

If selected, the Profiles XT can be administered at this session.