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The Profiles
Checkpoint 360 Competency Feedback System is a multi-rater feedback
process that provides managers and leaders with an opportunity to
receive an evaluation of their job performance from the people around
them – their boss, their peers, and the people whose work
they supervise. From this feedback, managers can compare the opinions
of others with their own perceptions, positively identify their
strengths, and pinpoint the areas of their job performance that
could be improved.
This assessment process is concerned with a manager’s job
performance in eight skill clusters and 18 universal competencies,
described as follows:
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Communication
o Listens to others
o Processes information
o Communicates effectively |
•
Adaptability
o Adjusts to circumstances
o Thinks creatively |
•
Leadership
o Instills trust
o Provides direction
o Delegates responsibility |
•
Relationships
o Builds personal relationships
o Facilitates team success |
•
Task Management
o Works efficiently
o Works competently |
•
Development of Others
o Cultivates individual talents
o Motivates successfully |
•
Production
o Takes action
o Achieves results |
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Personal Development
o Displays commitment
o Seeks improvement |
The
Process
Each participant completes an evaluation, a process that takes about
30 minutes. They are guaranteed anonymity (except for the “Boss”)
and urged to be honest and objective in their responses. Participants
may complete their assignments via the Internet and results from
all participants are compiled in a report that is returned to the
manager.
Full Color Report
Checkpoint Reports have colorful graphs and charts as well as narrative
descriptions of the results to help the manager read, understand,
and effectively use the data for self-development. The report has
a special personal growth section that coaches the manager and helps
improve performance in development areas.
RLH & ASSOCIATES – MAKING THE DIFFERENCE
Our executive coaching team interacts with the leader being evaluated
to ensure a comprehensive understanding of strengths and areas for
improvement is communicated. We will work with the individual and
company decision makers to ensure a holistic approach is taken in
the development of goals and milestones. We pride ourselves on being
available for continuing coaching, progress tracking, and accountability.
In addition, we will either provide additional resources if needed
or assist in the identification of resources to benefit the individual
and the
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Profile
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